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General questions:
NEC contract management software is a specialised tool designed to help construction professionals efficiently manage contracts based on the NEC (New Engineering Contract) framework. It streamlines contract creation, monitoring, and administration, ensuring compliance and improving project outcomes.
Our software is tailored specifically for NEC contracts, offering unique features like automated contract compliance, real-time collaboration, and detailed reporting. It's designed by industry experts to address the specific challenges faced in the construction industry.
The main features include contract management, document control, reporting and analytics, compliance management, and real-time collaboration. Each feature is designed to simplify and enhance contract management processes.
Yes, our software is scalable and can be used for both small and large construction projects. It offers flexible plans and features that cater to the needs of various project sizes and complexities.
Yes, we offer both a free trial and personalised demo sessions. This allows you to explore the software's features and see how it can benefit your projects before making a commitment.
Getting started is simple. Our intuitive user interface and comprehensive onboarding process ensure that you can quickly begin using the software with minimal training.
We provide various training options, including online tutorials, webinars, and one-on-one training sessions. These resources help new users become proficient with the software quickly.
Yes, we have several case studies and testimonials from satisfied clients who have successfully implemented our software in their projects. These can be found on our website.
Our software is ideal for the construction industry, including civil engineering, infrastructure projects, commercial buildings, and more. It is designed to handle the complexities of NEC contracts in various project types.
License usage:
We offer a range of licensing options, including monthly and annual subscriptions, with different plans to suit various business sizes and needs.
Yes, you can easily upgrade or downgrade your plan as your needs evolve. Our customer support team can assist you with any changes to your subscription.
We offer flexible licensing terms with no minimum contract length for monthly subscriptions. Annual subscriptions provide cost savings and require a one-year commitment.
The number of users included in a license depends on the plan you choose. We offer plans for single users, small teams, and larger organisations with multiple users.
Unfortunately not, licenses can't be transferred between users within your organisation.
Yes, we offer discounts for multi-year licenses and bulk purchases. Please contact our sales team for more information on available discounts.
You can easily add more users to your license at any time. Simply upgrade your plan or purchase additional user licenses through your account portal or by contacting our support team.
Yes, we provide special discounts for non-profit organisations and educational institutions. Please reach out to our sales team for more details.
You can renew or upgrade your license through your account portal or by contacting our support team. We'll ensure a smooth transition to your new plan.
We offer a satisfaction guarantee. If you're not satisfied with the software within the first 30 days, you can request a full refund. Please contact our support team to initiate the process.
Support & updates:
Our licenses include comprehensive support options, including email, and live chat support. We also provide access to our online help center and community forums.
You can contact our support team via email, or live chat. Our support contact details are available on our website and within the software.
Our support team is available 24/7 to assist you with any issues or questions you may have.
While we primarily offer remote support, on-site support can be arranged for enterprise clients or for specific needs. Please contact our support team for more information.
We regularly update the software with new features, enhancements, and bug fixes. Major updates are typically released quarterly, with minor updates and patches as needed.
Yes, you will be notified within the software and via email when a new update is available. Updates can be installed automatically or manually, depending on your preferences.
Yes, all updates are included in the cost of your license. You will have access to the latest features and improvements at no additional cost.
Absolutely. We value user feedback and encourage you to suggest new features or enhancements. You can submit requests through our support portal or during our user community meetings.
Our dedicated support and development teams work promptly to address any bugs or technical issues. Critical fixes are prioritised, and regular patches are released to maintain software stability.
Yes, we have an active user community and forum where you can connect with other users, share tips, and discuss best practices. Joining the community is a great way to get additional support and insights.