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The Client Moved In Before Completion: What Happens?

Usually the part being used is taken over, whether anyone planned it or not. When the Client takes over early under NEC by starting to use a part ahead of the Completion certificate, clause 35.2 treats that part as taken over, unless the Scope gives a reason for the use or it suits the Contractor's way of working.

So what decides it is why the Client moved in. If take over happened, several consequences follow on the same day, and the Project Manager has one week to certify it (35.3). Clause numbers are the same in NEC4 Engineering and Construction Contract (ECC) and NEC3, which says Employer and Works Information. This is one of our NEC questions answered.

Do these in the first week

  1. Record the date and extent. Which rooms or areas, who went in, what for. Photographs, keys and access logs all help.
  2. Project Manager: certify the date and extent within one week. Contractor: if it doesn't come, write and ask for it.
  3. Contractor: notify a compensation event if the certificate is before both Completion and the Completion Date (60.1(15)). The Project Manager should notify it, but don't rely on that. Keep the eight-week limit in clause 61.3 in mind if no certificate has appeared.
  4. Do a joint condition survey of what was handed over, so any later damage can be traced. List existing Defects and notify them.
  5. Agree access for finishing work and for correcting Defects in that area.

Is it take over?

What's happeningTaken over?
School staff move furniture into a finished block and start teachingYes, on the facts: the Client is using it
The Scope says the Client may store equipment in a named room from week 30No: reason stated in the Scope
The Contractor asks the Client to use a finished road so that its own traffic can move elsewhereNo: it suits the Contractor's method of working
The Client's fit-out contractor starts in an area under a Key DateLook closely. Others working there under the Scope isn't the same as unplanned use

The contract doesn't define "use", so a borderline case can go either way. Settle it in writing at the time, rather than months later.

What follows if it is take over

SubjectEffectWho benefits
Delay damages (X7.3)Reduced from that date in proportion to the benefit of the part taken over, as the Project Manager assesses. If the whole is taken over, they stop (X7.1)Contractor
Compensation event (60.1(15))Applies only if take over comes before both Completion and the Completion Date. Extra cost of working around the occupier goes in the quotationContractor
Loss or damageGenerally moves to the Client's liabilities under 80.1 for the part taken over, with exceptions such as a Defect existing at take over or damage from the Contractor's own later activitiesContractor
Correcting Defects (44.4)The Project Manager arranges for the Client to allow access and use; the correction period starts once these are givenBoth
Defects dateDoesn't start. It still counts from Completion of the wholeClient: the part stays within the Defects process for longer
Retention, if X16 appliesUnaffected until the whole is taken over or completeClient

A fictional example

A leisure centre with illustrative figures and delay damages at £4,000 a day. The Completion Date passes with the pool hall unfinished. On day 10, the Client opens the gym. The Project Manager assesses the gym as 25% of the benefit of the works not yet taken over. Damages fall to £3,000 a day from that date. No 60.1(15) event arises, because the Completion Date has already gone, so the Contractor has to show any extra cost through a different event, if one exists.

What each side tends to say

  • Client: "We only went in for a few days." Use for a few days can still be use. If you want access without take over, put the reason in the Scope or agree a change before going in.
  • Contractor: "All the risk is yours now." Not for existing Defects, and not for damage from your own later work.
  • Project Manager: "It hasn't been certified, so it hasn't happened." Take over happens when use begins. The certificate records it.

Beyond the contract wording

Speak to your insurers before the handover, since policies may have their own occupation conditions. Remember that take over isn't Completion: the rest of the works, and the Completion test, stand. The delay damages guide shows how a reduced rate moves through the payment cycle.

See how this works in practice

Click through Contract Status with sample contracts: raise the notice, reply to it, and watch both sides of one record.

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This guide is general information in our own words, not legal advice. Your contract and its Contract Data always govern. NEC, NEC3 and NEC4 are trade marks of Thomas Telford Ltd; Contract Status is not affiliated with or endorsed by NEC.